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Information we record and how we use it:
Smarter Inventories will have access to personal information provided by you as part of using Smarter Inventories Services such as contacts in your Smarter Inventories account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Smarter Inventories and solely as part and parcel of your use of Smarter Inventories Services. We do not share this information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you.
When you refer friends to our website, we request their email address and name to facilitate the request and deliver this one time email. We do not store this information on our system unless the referred person gives us consent to contact them again.
We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. Smarter Inventories is not responsible for the Personal Information users elect to post within their testimonials.
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Smarter Inventories services and to help us provide you the best possible service.
- Contents of your User Account
In case of services requiring payment, we use reputed Payment Gateway Service Providers who process payment on our behalf.
The providers we use are:
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
- Third party personal information in "your data "
The nature of our industry requires you to enter into our system as part of "your data" some personal information on individuals or entities provided to you by third party.
This information will include
- email address
- and postal addresses.
This information would normally be provided to you with the third party consent and you would be processing them using our system under the legitimate interest. You should seek and record a specific consent from the third party to process any additional information using our system which doesn't fall under legitimate interest consent.
This information may be accessed through a complex link as part of your produced report when you email it or send it for signing. You should make sure that this information is only sent to legitimately interested parties. We recommend setting up a password in your account using our "Privacy lock" feature to prevent public access to this information.
Should you be asked to remove information about third party, we provide a search facility to identify reports containing such information. You should consider whether the information can be removed or is required for legal purposes.
With whom we share Information
Links from our website
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your personal information is restricted to our employees and only to those who need to know such information in connection with providing Smarter Inventories Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
You will be required to register for our Smarter Inventories Services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you the Smarter Inventories Services.
You may opt out of receiving newsletters and other messages from Smarter Inventories by selecting the 'unsubscribe' function present in every message we send.
Some messages are statutory required and we must send them to you even if you choose to unsubscribe from all our emails. This may include notifications of changes to our terms and policies as well as important information about your products expiring or data about to be deleted.
Where your personal data may be processed?
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA).
If you are based outside the UK and use our system, we will transfer the personal data that we collect from you to the our system in the UK or EU datacentre.
We currently use servers in Germany and UK to store personal information.
Protecting your data outside the EEA
We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA such as Australia or the USA.
For example, this might be required in order to fulfil your order, process your payment details or provide support services.
If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
How long do we keep personal data?
Whenever we collect or process your personal data, we?ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Your rights over your personal data - Accessing, Updating and Removing Personal Information
You have the right to request:
- Access to the personal data we hold about you, free of charge in most cases.
- The correction of your personal data when incorrect, out of date or incomplete.
- That we stop using your personal data for direct marketing (either through specific channels, or all channels).
- That we stop any consent-based processing of your personal data after you withdraw that consent.
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Smarter Inventories Customer Support Services. Such changes may take up to 48 hours to take effect.
If we choose not to action your request we will explain to you the reasons for our refusal.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of legitimate interest, you can ask us to stop for reasons connected to your individual situation.
We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
Children's Online Privacy Protection
Smarter Inventories does not knowingly collect Personal Information from users who are under 18 years of age.
Investigation of Illegal Activity
We may need to provide access to your Personal Information and the contents of your user account to our employees and service providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of Smarter Inventories Services.
Notification of Changes
Last updated on: 3rd May, 2018.