| Why are some of my pictures smaller than others on the PDF report? |
| Relates to: Website and control panel use |
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| I am missing an inspection report or some images |
| Relates to: Website and control panel use, Apple app, Android app |
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| Our emails sent from Smarter Inventories go to recipient's Junk / Spam folder or are not delivered at all |
| Relates to: Website and control panel use |
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| Can I edit a report on two devices to speed up time taken to make the inventory |
| Relates to: General Inventory preparation, Apple app, Android app |
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| How can I set up additional user |
| Relates to: Website and control panel use, Apple app, Android app |
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| Why can't I edit an inventory after I have paid for it? The tenant has asked me to make amendments, and now I have to pay again? |
| Relates to: Website and control panel use |
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| How can I adjust brightness of taken image on iPad or iPhone |
| Relates to: Apple app |
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| Can I put our company logo on the reports |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app, Billing, account and support |
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| The +New button doesn't allow me to create a new report or load existing one |
| Relates to: Apple app, Android app |
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| How to do a checkout report (or other new report) based on previously created report |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How to do a check-out from existing inventory on the website (not in app, using computer only) |
| Relates to: Website and control panel use |
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| What capacity size iPhone, iPad or Android device do I need to use your app |
| Relates to: Apple app, Android app |
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| Expired reports / Deleted reports / I've lost a report / Can I recover report? |
| Relates to: Website and control panel use |
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| Can I move pictures from room to another / between subcategories |
| Relates to: Website and control panel use, Apple app, Android app |
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| How to delete reports in online control panel |
| Relates to: Website and control panel use |
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| How can I change my direct debit bank account |
| Relates to: Billing, account and support |
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| What is the best way to copy a check out report into a new inventory? |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How to add images taken outside the app (for instance using the camera app) |
| Relates to: Apple app, Android app |
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| How can I contact you |
| Relates to: Billing, account and support |
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| Where can I see sample reports? |
| Relates to: General Inventory preparation |
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| How to use privacy lock |
| Relates to: General Inventory preparation, Website and control panel use |
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| Do you have spell check, dictionary or auto correct on your site? |
| Relates to: Website and control panel use |
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| How to merge or add images from one report to another or update old report with new images while keeping some of the originals |
| Relates to: Website and control panel use |
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| How to create a template report |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How to add / upload pictures to an online report from iPhone, device photos or digital camera |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How do I create and use a template on my device to have room comments already in |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How to make use of tags |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How can I change my logo or my report branding |
| Relates to: Website and control panel use |
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| Adding current picture against a previous one - linking current and previous images (check-out reports) |
| Relates to: Website and control panel use |
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| The PDF file says it is a preview and does not allow me to print without a password |
| Relates to: General Inventory preparation |
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| Set my account to send from my gmail address |
| Relates to: Website and control panel use |
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| Set my account to send from my Yahoo email address |
| Relates to: Website and control panel use |
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| Set my account to send from my iCloud.com, me.com, mac.com email address |
| Relates to: Website and control panel use |
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| Set my account to send from my hotmail, outlook.com, live.com email address |
| Relates to: Website and control panel use |
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| Set my account to send from my AOL email address |
| Relates to: Website and control panel use |
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| How to send report for signing / Tenants and signatures screen |
| Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app |
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| How does the storage periods of reports and expiry dates work |
| Relates to: Website and control panel use |
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| How to transfer a report to a different account (ie. to landlord's own account) |
| Relates to: Website and control panel use |
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| Set my account to send from my Microsoft 365 / Office 365 email address |
| Relates to: Website and control panel use |
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| How to create a comparison report / before and after report |
| Relates to: General Inventory preparation, Apple app, Android app |
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| My email host is ZOHO and I am not receiving emails from you |
| Relates to: Website and control panel use |
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| How do I get a report back to my device with pictures to amend it / make changes / add more pictures |
| Relates to: Apple app, Android app |
