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Why are some of my pictures smaller than others on the PDF report?
Relates to: Website and control panel use

I am missing an inspection report or some images
Relates to: Website and control panel use, Apple app, Android app

Our emails sent from Smarter Inventories go to recipient's Junk / Spam folder or are not delivered at all
Relates to: Website and control panel use

Can I edit a report on two devices to speed up time taken to make the inventory
Relates to: General Inventory preparation, Apple app, Android app

How can I set up additional user
Relates to: Website and control panel use, Apple app, Android app

Why can't I edit an inventory after I have paid for it? The tenant has asked me to make amendments, and now I have to pay again?
Relates to: Website and control panel use

How can I adjust brightness of taken image on iPad or iPhone
Relates to: Apple app

Can I put our company logo on the reports
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app, Billing, account and support

The +New button doesn't allow me to create a new report or load existing one
Relates to: Apple app, Android app

How to do a checkout report (or other new report) based on previously created report
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How to do a check-out from existing inventory on the website (not in app, using computer only)
Relates to: Website and control panel use

What capacity size iPhone, iPad or Android device do I need to use your app
Relates to: Apple app, Android app

Expired reports / Deleted reports / I've lost a report / Can I recover report?
Relates to: Website and control panel use

Can I move pictures from room to another / between subcategories
Relates to: Website and control panel use, Apple app, Android app

How to delete reports in online control panel
Relates to: Website and control panel use

How can I change my direct debit bank account
Relates to: Billing, account and support

What is the best way to copy a check out report into a new inventory?
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How to add images taken outside the app (for instance using the camera app)
Relates to: Apple app, Android app

How can I contact you
Relates to: Billing, account and support

Where can I see sample reports?
Relates to: General Inventory preparation

How to use privacy lock
Relates to: General Inventory preparation, Website and control panel use

Do you have spell check, dictionary or auto correct on your site?
Relates to: Website and control panel use

How to merge or add images from one report to another or update old report with new images while keeping some of the originals
Relates to: Website and control panel use

How to create a template report
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How to add / upload pictures to an online report from iPhone, device photos or digital camera
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How do I create and use a template on my device to have room comments already in
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How to make use of tags
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How can I change my logo or my report branding
Relates to: Website and control panel use

Adding current picture against a previous one - linking current and previous images (check-out reports)
Relates to: Website and control panel use

The PDF file says it is a preview and does not allow me to print without a password
Relates to: General Inventory preparation

Set my account to send from my gmail address
Relates to: Website and control panel use

Set my account to send from my Yahoo email address
Relates to: Website and control panel use

Set my account to send from my iCloud.com, me.com, mac.com email address
Relates to: Website and control panel use

Set my account to send from my hotmail, outlook.com, live.com email address
Relates to: Website and control panel use

Set my account to send from my AOL email address
Relates to: Website and control panel use

How to send report for signing / Tenants and signatures screen
Relates to: General Inventory preparation, Website and control panel use, Apple app, Android app

How does the storage periods of reports and expiry dates work
Relates to: Website and control panel use

How to transfer a report to a different account (ie. to landlord's own account)
Relates to: Website and control panel use

Set my account to send from my Microsoft 365 / Office 365 email address
Relates to: Website and control panel use

How to create a comparison report / before and after report
Relates to: General Inventory preparation, Apple app, Android app

My email host is ZOHO and I am not receiving emails from you
Relates to: Website and control panel use

How do I get a report back to my device with pictures to amend it / make changes / add more pictures
Relates to: Apple app, Android app

How does Reports365 work
Relates to: Website and control panel use


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